If your phone is bricked, or if you - like us - didn't want to connect your Clash of Clans account to Game Center or Google+, your village may have disappeared. Thankfully, there's a way to recover your village in the event it goes poof, and we've got the insight on how to do it.
We're here to help you recover your village so you'll be mining gems in no time.
Looking for more advice? To get answers faster, head to the Tom's Guide Forums for the latest tips from our resident experts and fellow members.If you're ready to get back into Clash of Clans and check out the latest update but you're having trouble retrieving your old account, don't worry. If you like the empires you've built to follow you as you switch phones, always check with the game maker to see how it handles such transfers. When we contacted Supercell, the company suggested that players like tootla61 could email support for help.ĭifferent mobile games use different systems for saving your progress and moving your account from one phone to the next.
You're going to need to provide the game maker with some information: At the bottom of the article, there's a section called "I still don't know what to do, help!" that pertains to tootla61's situation.įrom within the help article in the Clash of Clans app, tap No next to Was This Helpful? A Contact Us button will appear tapping that lets you contact Supercell to ask for help in restoring your village. In the Help article title "I lost my village! How do I get it back?" Supercell runs you through various scenarios involving Supercell IDs, Google Play and iOS Game Center. Supercell has a solution that you can access in the company's online forums or within the app itself by tapping Settings, then Help and Support, and finally Lost Village. (For example, I deleted Clash of Clans from my iPhone, then reinstalled the app from the cloud my village was still intact, and I didn't have to start from scratch.) But that's of little help when you switch platforms. In theory, mobile gaming services like Game Center on iOS and Google Play Games for Android will save your progress.
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